# Feedback required: the science of criticism that actually works ![rw-book-cover](https://readwise-assets.s3.amazonaws.com/static/images/article2.74d541386bbf.png) ## Metadata - Author: [[Esther Bintliff]] - Full Title: Feedback required: the science of criticism that actually works - Category: #articles - URL: https://www.ft.com/content/a681ac3c-73b8-459b-843c-0d796f15020e ## Highlights - While aiming to achieve "radical candour", you need to avoid "manipulative insincerity" and "obnoxious aggression". The key in giving feedback, she writes in her book, is to "care personally" while "challenging directly".